Hello,

slacker
slacker Member Posts: 2 New User
in 2013 Archives

When I try to create factory backup disc it dosen't find internal or external drives. don't have erecovery as an option in my acer folder

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  • slacker
    slacker Member Posts: 2 New User
    Answer ✓

    When I boot my acer 5315 it ask if I want to create recovery disc, when I say yes the process starts but it tells me the disc im using are wrong please insert correct disk. I have the internal drive and I bought a external drive and I get the same message on both, Ive tried every disk I have and I get the same message. Any help ?

Answers

  • slacker
    slacker Member Posts: 2 New User
    Answer ✓

    When I boot my acer 5315 it ask if I want to create recovery disc, when I say yes the process starts but it tells me the disc im using are wrong please insert correct disk. I have the internal drive and I bought a external drive and I get the same message on both, Ive tried every disk I have and I get the same message. Any help ?

  • Leho
    Leho Member Posts: 525 Mr. Fixit WiFi Icon

    Slac

    It should work with a number of DVD and CD formats.  Check you manual to see if it specifies which formats, (eg -R, -RW, +RW etc) are acceptable. Failing that, try a USB port memory stick.

    Leho

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