Hello all.
I have literally just received my Acer Aspire V3 551G model laptop (about 4 hours ago.) Being my usual self, I have already had it booted up, set up and installing program's I usually use.
It runs Windows 8, has an AMD A10 processor and AMD Radeon Graphics. (I bought it for moderate amounts of gaming and general Internet usage.)
I set it up with all my details etc and the first program I intend to install is Google Chrome which I have never imagined causing any problems since its a worldwide/commonly used browser.
Once this had completed, I started installing Steam (the gaming program engine thingy)
All was well, these two program's were installed successfully and opened up with no problems. So i thought 'okay ill start downloading my games' first was Sid Meirs Civilization V. This started downloading an I decided to also check my twitter/ Facebook account on Google chrome. About 10 minutes into my browsing session, the screen froze. Mouse wouldn't move, windows button couldn't take me back to start screen, Ctrl+Alt+Del wouldn't work, so after waiting 30 mins on something happening I resorted to holding down the power button. I restarted and continued the Steam game download and preceded to check twitter and Facebook again (oblivious to the fact that multitasking might have caused the freeze) and froze again after about 5 minutes.
It has frozen 4 times in total and I thought, what the hell, let's just factory reset, I had nothing to lose. It's currently resetting and will update with the outcome.
If anyone knows if this has been a problem with this laptop or how I could find error reports etc. (I'm not much of a computer boffin, I know how to use it but not fix etc) it would be much appreciated.
Thanks in advance to any responses.