Diagnostic tests for motherboard and memory for Acer M3802?

cm1231
cm1231 Member Posts: 1 New User

I have had to do a system restore on my machine...

Since then, I am not able to install software like Microsoft Office, Adobe Lightroom.

Error messages saying the installation can't find files that we can see. There has to be a hardware issue, but I can't find any downloadable diagnostic tools to help me with what could be a hardware problem.  Please help!  At wits end!!

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    You are going to need to give some additional details for anyone on the forum to help.

     

    After restoring, did you complete all Windows Updates?

    What additional software are you attempting to install?

    What error messages are you getting?

     

    We need all of the details of what you have attempted to do and what you've seen.

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