Acer V3-471G integrated camera not found.

Sheisnuna
Sheisnuna Member Posts: 1 New User

Smiley Frustrated My integrated camera Crystal Eye Webcam not found. I checked Device Manager but can't find the camera. So I tried to install Cyberlink Webcam, downloaded from Acer website, and it says, WEBCAM DEVICE NOT FOUND. Smiley SadSmiley SadSmiley Sad Now I don't know what to do. It works fine before. And I didn't do much on my notebook. Just browsing, video & sound editing and gaming. Could it be because I accidentally dropped my notebook from 3 feets height the other day? HELP ME? What to do now?

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Yes, absolutely it could be because you dropped the system.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • jayarr211
    jayarr211 Member Posts: 1 New User

    Hi there,

     

    I also have the same problem with my webcam. Since i brought this unit i never been use the webcam because it says no webcam found when i am installing its software. But when i check the driver it says it is updated, but there is no presence of the webcam. Please help me about this scenario of mine.

     

    Thanks a lot.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    I'm sorry to hear that you dropped your system.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

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