Repair Question

Jayraw
Jayraw Member Posts: 2 New User
If I send Acer a device to fix, and the issue only deals with a broken exterior, will they have to wipe my hard drive?(My computer won't charge anymore and it's battery is dead because a drop broke the charger port)

Answers

  • HK53T
    HK53T Member Posts: 767 Die Hard WiFi Icon

    assume that the drop didn't do anything to the HDD they should not do anything with the HDD

    if drop caused issue with HDD, then need to replace

     

  • Jayraw
    Jayraw Member Posts: 2 New User
    Thanks so much
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