End of Support already for Aspire V3-471G?

heisenbergman
heisenbergman Member Posts: 1 New User

I own an Acer Aspire V3-471G that was purchased on July 2012. Two months ago, the fan broke (blade snapped off).

 

Upon asking a local Acer Service Center on how to replace the said part, this was their reply:

 

Hi Sir, 

We regret to inform you that the part you are inquiring for cannot be served. We were advised by the vendor  that it is already end of support. 

Model:         acer aspire v3-471g 
Availability:  EOS(End of Service)

 

Is this true? This is a relatively new model and already EOS??

Answers

  • HK53T
    HK53T Member Posts: 767 Die Hard WiFi Icon

    you should still be in 1 year warranty period

    call Acer directly, not sure what place you talked to

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