Acer Aspire V5 571 Black Screen

coullabus
coullabus Member Posts: 1 New User

Yesterday used the machine as normal

Came to shut down and windows went but not completely closing down,

stopped when laptop closed

Start up shows Acer welcome then black screen, hard drive light flashing.

Shuts down when power button pressed

sits in black screen mode for as long as switched on.

battery removed no difference

Machine 2 months old    No fancy changes made

 

Help would be appreciated thanks

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    After reading the process, it sounds like this may be a Windows issue.

     

    Can you get into BIOS and reset BIOS defaults and let us know if anything changes, please?

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