Hello All

Hi peeps new on here and not very pc minded. Im more your slate and chisel guy but we all got to start somwhere i guess. Hope i can learn some good things here from you all, but im going to start with an ask for help. I have gone to the acer page to download drivers for the B1-A71 so i cab connect to my laptop but when i get to the click to save part just before step 2 i got a different screen i get the iconia tab with the zip file come up, so i click save once dowloaded i close and go to the zip file where i right click and click extract file which takes me to extractions path and options window where destination path is created for me, i click ok i then get a winrar: diagnostic messages window pop up with a message.

C:\Users\Brian\Picture\USB_Acer_1.0_A41J_A.zip: The archive is either in unknown format or damage

Another folder is ther with the name USB_Acer_1.0_A41J_A but it is empty. Can anyone help me please like i said i aint pc minded so your time and effort would be much appreciated if you could give me abc instructions. I am running vista home premium 32 and IE in case you need that infor. Thanks again

Brian

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Tommy-Acer

I just downloaded the file and extracted the contents without issue.

The USB driver is a 44.1 MB ZIP file. Please be sure that the download completed successfully.

If the file did not complete successfully, you would get the same message that you gave above:

"The archive is either in an unknown format or damaged."

There is only a single directory with 4 files in it for this driver.

tarw

I have deleted the original download to check that it downloaded properly. I get a rar file saying download complete I click close, go to destination click to unzip and the same thing as above happens again i get the error message with a folder to the side of the rar file but it is empty.

Tommy-Acer

It is a ZIP file, not a RAR file. I'm wondering if you are having an issue with whatever application is opening the file.

Can you open the ZIP file with Windows Explorer?

padgett

BTW it would be nice if the driver/BIOS packages included a "contents" document. It is interesting that the W3 and W510 share a common architecture yet the W3 "other" is half the size of the W510 (21.2 MB vs 41.6 MB)

I wonder if the W510 package also includes the Acer apps.

Philman

No. Only drivers.

Nota: zip files of Bios are exactly the same as Drivers.

tarw

what i meant was winrar zip and i have the software to open it proper, i tired it on another program and it extracted the file perfect. So can you explain how you extract please as like i mentioned i aint very pc minded, im more slate and chisel.

Tommy-Acer

To open a ZIP file with Windows Explorer:

Go to the location where you downloaded the file.
Right click the file and choose Open with...
Choose Windows Explorer from the listed programs

tarw

ok did than i got a different thing up now with a few tabs on top Add, Extract, test and so on. There are 2 yellow folders top one is full of stuff from where my b1 download is the zip file is in there also and is highlighted but when i click extract to tab i get the original error message plus unexpected end to archive message, the other is the acer one with 2 files in it one says md5.xml the other is adobe MTP&PTP_Swop_SOP.pdf. dont know what going on here, but that file def aint extracting.

Tommy-Acer

Delete the file you downloaded.

Attempt to download the file into a different location.

I've now downloaded the file several times and checked extraction.

tarw

There we go it must have been the location, i now have the setup.exe file. what do i do now i dont want to mess things up so abc please. Thank you

Tommy-Acer

Once the files are extracted, double click on setup.exe to install the USB Driver.

That's all you need to do. After that, attaching the B1-A71 to the computer via USB cable should see the B1-A71 and correctly identify it.

tarw

Thanks very much got a slight hitch, got a pop up saying to plug in the device which was plugged in clicked ok then got another at the end saying "the wizard was interupted before acer b1-a71 could be completely installed. The system has not been modified. To install this program at a later time, run the installation again. I just clicked finish went to my computer and it was showing up ok so thanks again for your help, much appreciated.

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