Speaker Volume and Quality of sound from speakers

players139

Hello everyoen...I purchased an ACER ASPIRE E1-531-2801 lap top last summer. From the first time I used my new lap top I realized the speakers sound was very low and even when the volume was set to the maxium the sound is still not very loud. In addition the sound is very "tinny" . I phoned ACER and spoke with a technician who advised that I delete something and reinstall it which I did and my volume loudness and quality remains the same. The technician then advised that I purchase external speakers or use headphones. 

I have had other brand name lap tops in the past and this has never been an issue. Unfortunately ACER was not very helpful with my problem.

I welcome comments and suggestions from people experiencing similar problems. Other than the above I like and am pleased with this ACER product.

jlelliott

I also found the speaker volume to be extremely low and the quality to be rather poor.  I was not able to adjust the volume in any manner  This has never been a problem with my other laptops or notebooks.  I was extremely disappointed that there was no resolution to this issue.