My AO756 is unable to charge.

vegatus
vegatus Member Posts: 1 New User

I bought AO756 3months ago

and i changed HDD to SSD, and added more RAM

 

at first, it was perfect and awesome netbook ever.

 

but from.. about 1month ago, the battery wasn't chargable itself.

image

it's working under AC power.

and the word appears when mouse cursor is over on Windows' Tray charging Icon says

"전원 연결됨, 충전중" (Korean word. it means "under AC POWER, Charging now" )

and the external blue LED light (indicating charging state) is turned on.

 

 

BUT, the percentage is fixed on 85%. 

and no change.

(if AC power removed, it goes down)

 

 

somebody said that, there're 3 major problems in this case

1. Adaptor

2. Charging board on Mainboard

3. Battery

SO, I tried that all.

changed adaptor, board, battery

 

BUT.. the problem is still remaining.;(

 

WHAT CAN I DO MORE IN THIS CASE

plz help me.

Answers

  • Travis-Acer
    Travis-Acer Acer Crew Posts: 681 Acer Crew

    With the computer being only 3 months old, we would suggest contacting technical support in your region for further assistance with this issue.

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    In many cases, if the battery doesnt charge fully or if the battery life is too short, then the fault is with the Battery. If you tested another adapter, battery and mb and the fault is still there, the solution is to update/flash the bios. You can download the bios for your machine from the acer website.

     

    Regards,

    Freeza

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