Best Of

After going through all forum posts on the series, I have found the below, discussing facial-recognition. Which also did no longer work for me. After performing the steps described as the solution in said post, I was able to get things running again.

A true shame Acer support didn't help at all. They just requested me to send it in. Took me weeks to sort this out.

Hopefully this can help you guys too.

Update: Called acer support after trying every fix I could . And trust me the experience was terrible.

The guy came, and he had no idea of what Windows Arm is. He was trying to reinstall windows X86, after trying drivers (@lim1029 updating the drivers worsened the situation, broke sound as well). Literally they were blaming secure boot, as a reason for the unbootable Windows Installer pendrive.

And I'm supposed to trust them, with my device!

Then he took the device to service centre, saying that I'll get it back the next day.

Next day I received a call, asking my microsoft id and password( they probably reinstalled windows, but did not had a microsoft account for setting up and testing the device )

Then they asked me whether the cam was working, when I bought it.

Today is day 3 , I just called them for an update. They have ordered a replacement cam now, which will take probably a week (3 days in best case scenario).

End Result : It has been 5days now, my schedule and meetings, and will probably take a week more. Mind you, this is a "premium laptop" from the company [ Cost - INR 107000 ].

Fun Fact : I have to leave the city by month end, and I'm not sure whether I'll get my device back, by then or not.

Regretting not going for mac!