Best Of
Re: Old aspire 5740g laptop won't post or BIOS access after failed Zorin OS Install. Need help
Hi thivieus,
A new RTC/CMOS battery is worth trying, as a weak or dead one can prevent POST on older systems. While you wait for the CPU, you could also check a few other angles:
- Disconnect the main battery and AC, hold the power button for 30 seconds to fully discharge, then try powering on with AC only
- Remove all RAM sticks and test with one module at a time in each slot
- Disconnect the hard drive and any non‑essential peripherals to rule out a short or device hang
- Inspect the DC jack and power rail for any looseness or damage
- Reseat the existing CPU and GPU (if removable) and check for bent pins or debris
- Try an external monitor in case the internal panel or cable has failed
- If available, test with a known‑good AC adapter of the correct rating
These steps can help isolate whether the fault is power, memory, display, or board‑level before the new parts arrive.
Puraw
Re: Aspire TC-885 crashes with RTX 3050 Installed, screen goes blank, PC still running
Use the 650W PSU for stable power supply; 300W is likely inadequate for RTX 3050.
Re: predator Helios neo 16 accidentally sent 12v through one of the usb ports, it shut off instantly and now it won’t turn on
this to me sounds like you might of cooked your board or blown a main fuse but your best option is to send it into acer
Kiriko
Re: Please beware of this fake account pretending to be Acer on TikTok.
Yes allot of scams are prevalent from that region SO ALL BE AWARE OF THIS WARNING and thank you for making all community members aware👍👍👍
If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍
ASPIRE A715-59-52MD related common question and recovery media creation with NAPPHDD
Would like to know for this machine is it good for Engineering student usage in Malaysia and is it not recommend for gaming more than 8 hours? Because he bought MSI refurbished mainboard burn badly. Need to use it urgent by today and pls give advice thanks and regards.
How about the recovery media i do not want by Windows self-recovery image how about with ACER NAPPHDD official image. Do anybody sell this media in Malaysia?
藤原拓海
Re: Nitro n50-120 TPM problem. Says I don't have the proper support for TPM 2.0. If anyone knows a fix for it?
Hi Waldo_98,
Your Nitro N50‑120 is showing the TPM 2.0 error because the AMD fTPM firmware version in your BIOS is 3.x.0.x, which fails the attestation check used by Call of Duty and now also enforced in Windows 11 24H2. AMD’s own documentation states there is no workaround for this and that a motherboard firmware update is required.
Acer’s support page for the Nitro N50‑120 lists BIOS R01‑C3 from 2021 as the latest available. This predates Windows 11 24H2 and does not include the newer AMD AGESA module needed to update the fTPM firmware. Without a newer BIOS from Acer, the TPM attestation issue will remain.
The only path to resolution is for Acer to release a BIOS update that includes the updated AMD fTPM firmware. You can check for updates here:
- https://www.acer.com/us-en/support/drivers-and-manuals
If no update is posted, the next step is to contact Acer support directly and reference the AMD fTPM 3.x.0.x attestation requirement.
Puraw
Re: Nitro n50-120 TPM problem. Says I don't have the proper support for TPM 2.0. If anyone knows a fix for it?
Hi Waldo_98,
This problem has been raised many times in different tech forums by Acer AMD system owners, with the common theme being outdated AGESA firmware and Acer’s reluctance to release updated BIOS versions. Other brands have issued updates for the same CPU generations, but Acer has left many models without a fix.
At this point, the only realistic path forward is to escalate it directly to Acer staff. You can try contacting one of the community moderators who represent Acer:
- https://community.acer.com/en/profile/Jose-Acer
- https://community.acer.com/en/profile/William-Acer
Or use Acer’s live chat support (available even out of warranty in some regions):
- https://www.acer.com/us-en/support/contact-acer
The more users who raise the AGESA update issue through official channels, the more likely it is to get attention.
Puraw
Re: Nitro n50-120 TPM problem. Says I don't have the proper support for TPM 2.0. If anyone knows a fix for it?
You are welcome, if this concludes your question please mark my comment as "Yes, Answered" 😉
Puraw
