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Hi Waldo_98,

This problem has been raised many times in different tech forums by Acer AMD system owners, with the common theme being outdated AGESA firmware and Acer’s reluctance to release updated BIOS versions. Other brands have issued updates for the same CPU generations, but Acer has left many models without a fix.

At this point, the only realistic path forward is to escalate it directly to Acer staff. You can try contacting one of the community moderators who represent Acer:

• https://community.acer.com/en/profile/Jose-Acer
• https://community.acer.com/en/profile/William-Acer

Or use Acer’s live chat support (available even out of warranty in some regions):

• https://www.acer.com/us-en/support/contact-acer

The more users who raise the AGESA update issue through official channels, the more likely it is to get attention.

You are welcome, if this concludes your question please mark my comment as "Yes, Answered" 😉