patoche2010 New User

thanks a lot for all your info, i think i'm not going to reset it only for the weather info, i will wait for the next update, see if it picks it up somehow. i like that phone but i'm disapointed about the dual sim cards malfunction and this update issue.

no, i never got any update since i bought it in december like you at costco, i always had security level august 5. i'm missing something here!

shutting off cell data don't work for me. i'm not willing to reset factory my phone lol, is there a way i can download the update thru a website (maybe acer) and plug my phone to my laptop with usb to do the update? Also when i put 2 sim cards in it, it dosent work, only one sim card works, i have to switch manually from…

ok i will try that, i got it from costco QC too, so it should work like yours, i will let you know, i appreciate your help.

thanks for your answer, my security patch level says august 5 2016 but my system updates says it is up to date, i'm in canada, do you think it's because of my location?

thank you , where do you get the update to fix that problem? thanks