Owergoor Troubleshooter

Hello. Did you solve the problem? Mine has been behaving the same way.

I also saw this difference in battery charge. I will try to do this procedure that you recommended during the week to see the result.

Ok. I just updated the BIOS to version 1.18. Everything went well.

Below is the newly generated report.

I left the notebook turned off but connected to the charger all night and today when I turned it on there was no beep. It seems that the problem is that the battery is not fully charged. I will do more tests throughout the week and let you know here. For now, thanks again.

My notebook model is PHN16-71.

Thanks for the tip. But if the problem is the adapter, if I just find a new cable with the correct adapter, should that solve the problem?

This was exactly my fear. Because there is no Acer support in my state, I would have to send it to another state, which could take weeks to receive my product back and I need my notebook to work, I can't go a single day without it.

Ok. I will do this test as soon as possible. But I believe that if there is a problem it will be with the charger, because if I turn on the notebook without it being connected to the charger the beeps do not appear.

Yes. I have already performed a complete battery calibration using the Acer Care Center.

Ok. Here is the requested report.

Yes. I disconnect the charger from the notebook and also unplug the charger when I turn off the notebook.

In November 2024 I contacted Acer support via WhatsApp and they gave me the following procedure (which did not resolve): Turn off your equipment completely and then unplug the charger. Press the power button for 12 seconds (with it still unplugged.) After the time has passed, connect the Notebook to the charger and turn it…

I tested it now and the beeps didn't occur (yes, sometimes they don't), but yesterday they did. So I'm not sure. But I'm almost certain that the beeps occur just before the Predator symbol appears on the screen, before Windows loads.

(1) 230watt (2) No.

I appreciate the answers and attention, but the problem persists, even after making the recommended changes. The "beeps" when starting up are really annoying, as there are several "beeps" and they are loud. I'm having to turn on my notebook without it being connected to the charger and only connect the charger after…

First of all, thank you for your reply. I always use my notebook connected to the charger. I never use it on battery power. I use my notebook for several hours a day, for work and leisure. But I have activated the option to limit the battery charge to 80% in the Ace Care Center. Could this be the cause of the "beeps"?

Same problem here. When I turn on the notebook connected to the charger, it beeps several times, but it turns on and works normally. The battery charging is apparently normal. If I connect the charger to the notebook and wait a few seconds to turn it on (about 30~40 seconds) it turns on normally without any beeps. If I…