DisplayPort werkt niet

Lyzette
Lyzette Member Beiträge: 2 New User
bearbeitet 25. May in Monitore

I have purchased a new PC, the Acer Aspire XC - 1710 I3512. When I connect the cable from my Philips monitor to the DisplayPort of the PC, the monitor does not work. I have tried everything, nothing helps. What to do?

Antworten

  • Puraw
    Puraw ACE, Member Beiträge: 16,836 Trailblazer
    bearbeitet 26. May
    https://community.acer.com/de/discussion/725029/displayport-werkt-niet

    Hi, use the HDMI port with a HDMI cable instead of the USB-C port, this desktop may not support USB-C video out, DP Alt-mode. BTW your header is in Dutch, the text in English and you are posting on the German language community?

    Hallo, gebruik de HDMI-poort met een HDMI-kabel in plaats van de USB-C-poort. Deze desktop ondersteunt mogelijk geen USB-C-video-uitgang of DP Alt-mode. Overigens is je header in het Nederlands, de tekst in het Engels en je plaatst een bericht op de Duitstalige community?

  • Kno63
    Kno63 ACE Beiträge: 16,000 Trailblazer

    Hi,

    don't know why Puraw talks about USB-C.

    Your Aspire XC -1710 comes with a regular Display Port.

    I wonder why Acer shows in the Service Guide only a max. Resolution of 1920 x 1080 @ 60 Hz. Maybe the onboard graphics of the Intel processor is too weak for higher resoltutions?:

    Screenshot 2025-05-26 150031.png Screenshot 2025-05-26 150625.png Screenshot 2025-05-26 150747.png

    DP is directly connected to the onboard graphics:

    Screenshot 2025-05-26 152337.png

    The recent intel graphics driver is installed? You have switched the monitor setting to Display Port?

    Regards

    Jochen

    "There's more to the picture than meets the eye ..."
     _______________________________________________
    Bitte bei der hilfreichsten Antwort die Markierung als Lösung nicht vergessen; du hilfst damit anderen, die das selbe Problem haben!
    "Likes"? Warum nicht! ;-)
    _____________________________________________
    Ich bin kein Acer Mitarbeiter!  :-)

  • Lyzette
    Lyzette Member Beiträge: 2 New User

    Thanks a lot Jochen for this information, but it is all too complicated for me. I will try it with a converter or adapter.

  • Kno63
    Kno63 ACE Beiträge: 16,000 Trailblazer

    You have a desktop computer with a Displayport and a monitor with a Displayport and you just need a displayport cable to connect the devices.

    If your monitor also has a HDMI port, you can use a HDMI cable.

    What kind of converter or adapter do you want to use?

    "There's more to the picture than meets the eye ..."
     _______________________________________________
    Bitte bei der hilfreichsten Antwort die Markierung als Lösung nicht vergessen; du hilfst damit anderen, die das selbe Problem haben!
    "Likes"? Warum nicht! ;-)
    _____________________________________________
    Ich bin kein Acer Mitarbeiter!  :-)

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