My laptop is not getting charged , I tried with the both slot and charging light is not visible char

Pravee

Charging complaint

wascas

What is the exact model name? Example AN515-56-50HK. Is your device under warranty?

Puraw

https://community.acer.com/de/discussion/704422/my-laptop-is-not-getting-charged-i-tried-with-the-both-slot-and-charging-light-is-not-visible-char

Are you using a USB-C charger, if so check if your Swift/Spin has Thunderbolt that supports Power Delivery on the USB-C port or get a proper 100-Watt laptop USB-C charger with a thick fixed USB-C cord: https://store.acer.com/en-us/100w-adapter-kit-with-power-cord

Translated: Verwenden Sie ein USB-C-Ladegerät? Wenn ja, prüfen Sie, ob Ihr Swift/Spin über Thunderbolt verfügt, das Power Delivery am USB-C-Anschluss unterstützt, oder besorgen Sie sich ein passendes 100-Watt-Laptop-USB-C-Ladegerät mit einem dicken, festen USB-C-Kabel: