Problems with my ACER Aspire E1-470

It appears that acer is having this problem !!!

I bought an ACER a month ago and till now I am having lots of headaches !!!

I bought an ASPIRE E1-470 and in the second day it started not turning on, sometimes !!! It gave me a blue or green screen... after sometimes it turns into black !!!

I tried to get help from de support center ( twice ) , they told me they would get back to me ( more than 10 days ago ) I am still waiting ..

I sent messages here ( in the site) for support they told me something about rebooting ( formating ) and HOW CAN I DO IT if the computer doesn't turn on .... I am not a computer specialist ...

It wasn't supposed to give me problems in the first week !!!

This is my 3rd laptop ( my last one is a SONY VAIO, and it was with me for 5 years ) and I NEVER had a problem...

At this moment I am very upset with ACER ... I will not recommend it to anyone !

I am still waiting for an answer from ACER !!!

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Cory-Acer

Hi Rosenicacio,

I'm sorry to hear that you're having problems and have not heard back from your local support team. Could you send me a private message with the region that you're in and your contact information?

Serial Number (if available):

Phone:

Email:

Name:

Location:

Any request numbers that you currently have.

I'll get this info to the correct team and see if we can get someone working on a resolution for you.

Thanks,
Cory

Rosenicacio

I have sent a message to you before, with all the information you asked ...
The only thing you suggested me, was making a back up and rebooting the computer ... It appeared you didn't understand that I can't turn on the computer ... So I can't perform anything you asked me to! It made no sense ...