Windows Tablets

[Nancy636]

After frustration of acer recovery drive coming in mail yesterday, following the directions and it did not validate, I had it ready to send back. Once I found out how to get into bios on a youtube video my system is restored. Very easy..had to create a password, in boot menu in bios I moved USB HDD in first position with recovery drive inserted, in exit I hit the exit and save data. It did not ask me language, or anything. Just asked me if I wanted to continue and that everything will be gone. I hit OK, throughout I did have to enter said password once in a while. Don't pay attention to the little bit of directions you get if you buy a recovery thumb drive. I tried to make a recovery drive when I first got computer, created a partition, tried to use it but was invalid so had to order one from Acer store. I did not go into great detail but we I'll if any questions. A lot is already covered in this forum which helped me also. Great to have these forums.

[Sharanji]

hi...

Glad to know that you have sorted out the issue. Your efforts to resolve this problem is very much appreciated.

[Nancy636]

As soon as it was recovered and finished, seemed fine, path problems. Was just going to update. It was a refurbished, ever since it downloaded Win 8.1 problems started, now this. I want to give up. It seemed fine after recovery and now? I knew it was too easy. Will see what else I can do short of ditching it.

[Nancy636]

Well, it prompted me to start over and I did, this time I left the partition unchecked to leave it, I created it when I got computer. Every thing is back to factory settings. It is working faster than it was. Would like to remove the partition I created, don't need it, want GBs back.

[Chuckyzwoops]

I have purchased the same eRecovery drive from the ACER Store but it refuses to work on my w510.  My W510 is only the 32gb model and this USB recovery drive insists on installing 5 partitions to the 32gb drive then the entire process fails because there's not enough room on it to work the way the Acer Store has it set up.  Please if you can provide ANY help I'd be grateful.  Thanks - C

[Nancy636]

Hi, You know that is what I thought it did but since I am no computer tech, I was not sure. I coudn't figure out what happened to 30 gbs.  I am still looking for answers. I cant understand why it is so hard to take something off a computer that never had it in the first place. I down loaded a program called Partition Master, since it was a free trial it took it off and put it right back on because it was only a trial. I sure hate to pay for something like that? Did you see the answer I got first or before yours? Let me know. Is so , did you try it?  I have not tried it yet but they advised me it was not a good thing to take off but since it did not come with it, then it is advisable to me. I have to read it again but why dont you take a look at it, I will tomorrow. Maybe we can help each other since were getting no where. I will let you know if I can do it, visa versa. Thanks for letting me know where my memory went, but mine did not fill up my memory yet,  as many times as I recovered it, I am really sick of that process. I am using a Surface pro know, but want to give my husband the W510, it is not bad for what it is. If you get another tablet, get a used S. Pro, it is really nice, fast, powerful, but not worth the new price of 700 or more. just dont get below 128gb, I learned my lesson, 86gb free is more like it. let me know if anything works that you try, and i will do the same. I am not giving up.

[Nancy636]

I will find that other post I got an answer on. I will let you know.

[Nancy636]

Who ever answered that did not read my problem, Tols meto creat recoery drive and etc. That is why I am in this mess. 40 dollars for a worthless recovery drive, i am losing my trust in ACER. I always bought ACER, till now.

[chriva]

Download an oem image of windows 8.1 instead.

Put it on a usb using this tool: http://www.microsoftstore.com/store/msusa/html/pbPage.Help_Win7_usbdvd_dwnTool

I know it says windows 7 but trust me, it works for windows 8 too =)

It does take som fiddling since you have to download and install all drivers from acers home page instead of having them bundled but you will save both space and time by doing it this way. Best of all -you don't have to uninstall all apps and games they bundle with their recovery CDs/DVDs