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qvy
Regular Visitor
qvy
Envios: 4

Re: W700 screen split / white screen on sleep or sign out

Microsoft (Default) Drivers = NO PROBLEM

Intel Drivers = PROBLEM, need to wait for fix from them.

 

I tried this with Windows 7 and 8, so problem is with (Intel) Drivers, not Windows.

 

I am disappointed actually, I rather have 32-bit for 16-bit support of DOS games...

Established Member
2008hatake
Envios: 21

Re: W700 screen split / white screen on sleep or sign out


qvy wrote:

Intel Drivers = PROBLEM, need to wait for fix from them.


The problem is - after a clean install of Windows 8 Pro, immediatly after the first boot (before installing any drivers from acer support website), after putting it to sleep and waking up the screen turned white/splitted. 

qvy
Regular Visitor
qvy
Envios: 4

Re: W700 screen split / white screen on sleep or sign out

[ Editado ]

that's too bad, not sure what is causing that problem...

 

would Acer or Intel or Microsoft care to help us customers?

 

You should try recovery to "factory" state using the CDs that are in the package. The recovery partition is not unique: for Windows, not Acer.

 

Failing that, you should return or exchange your DEFECTIVE unit.

 

Good Luck!


2008hatake wrote:

The problem is - after a clean install of Windows 8 Pro, immediatly after the first boot (before installing any drivers from acer support website), after putting it to sleep and waking up the screen turned white/splitted. 


 

Established Member
2008hatake
Envios: 21

Re: W700 screen split / white screen on sleep or sign out

Well i guess i kind of "fixed it" by unninstalling the intel hd drivers, then it will install the default ones, and then change the on/off button setting on control panel to hibernate instead of suspend (i hope there is no loss on performance). I guess this is not really a fix but a "temporary avoiding trick" of the issue, untill the new drivers are released

Visitor
Edzilla
Envios: 1

Re: W700 screen split / white screen on sleep or sign out

I have the exact same problem on my W700.
Anyone else has a fix that's not uninstalling the intel drivers?

Contributor
ptrkhh
Envios: 91

Re: W700 screen split / white screen on sleep or sign out

Try uninstalling the Intel graphics driver completely (including uninstalling it from Device Manager), then try installing the one from Acer support page, if the problem still appear, remove it completely again, and install the Intel version from here https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22842. Hope this helps

Visitor
whuenestein
Envios: 1

Re: W700 screen split / white screen on sleep or sign out

I have the same problem , but i tryed a lot , has anyone a solution?

 

gr Wilfred

Member
Zilvinas
Envios: 6

Re: W700 screen split / white screen on sleep or sign out

A lot of time has passed since the last post. Is there any available solution to this problem from Acer or Intel?

Regards,
Zilvinas
ACE Pioneer
billsey
Envios: 1.212

Re: W700 screen split / white screen on sleep or sign out

I believe the current drivers on Acer's site have that in them. Have you gotten them yet?

Member
Zilvinas
Envios: 6

Re: W700 screen split / white screen on sleep or sign out

The latest VGA driver for Windows 8.1 x64 from ACER Drivers and Manuals (version 10.18.10.3304     154.4 MB     2013/10/28 ) does not install on my W700 all. The message I get is:

 

"This computer does not meet the minimum requirements for installing the software".

 

The latest VGA driver for Windows 8.1 x64 from Intel (version 9.17.10.3347) installs, but split screen by white bar problems still exists. The problem occurs not only returning from sleep mode, but also connecting W700 to external monitor/projector using included Acer W700 VGA adapter accessory.

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