Windows Tablets

[BP_Broadmeadow]

FWIW, the air bubbles have grown larger on the screen.  I called Acer, and they said it's a problem covered by warranty.  I'm debating if I should send it in.  Has any sent in their tablet for warranty? If so, what was your time frame like?

[exscentric]

Do not know about acer but some send a reconditioned one so it is quick, you sould be able to get an estimate from them.  I'd guess it may well get worse as well so personally I 'd get it fixed.  Maybe one of the acer folks here will give you some idea.

[Ethos]

omg warranty straight away !!

[soccnut]

Update:

I filed a case with Acer support and was instructed to bring it down to the service center for repairs.

I took it down yesterday afternoon and was told to come collect it today afternoon. Have just collected it, they have replaced the entire LCD module.

Since the unit is under warranty, I didnt have to pay a single cent.

Kudos to Acer.

[exscentric]

Fantastic!

[Ismetovic]

I have same problem here, seems like it is Acer screen typical problem... dissapointing

[ptrkhh]

I also had one near the Start button (Windows 8.1), but it disappeared somehow after 3-4 months. Try putting the tablet inside rice like how you recover a wet phone, it should help theoritically

[marcie]

bottom left of the screen has air bubbles which are getting bigger, sent an email to acer today, anyone had any success in the uk with returns or replacements? Its shocking really they should recall them Its clearly a w700 specific fault. 

[gladminds]

I have the same problem, have contacted Acer about this due to mine being out of warranty and they advised I would have to pay to get the tablet delivered to acer, they would then quote me for replacement and then I would to decide if I wanted the item fixed.
The bubbles on the screen move about and differ in size constantly, for such an expensive item it is quite annoying.
And now it seems like I'm not alone with this fault, surely Acer should do a recall?!?

A replacement digitiser screen through amazon is about £57, I would attempt it myself but am not confident enough to remove the org digitiser layer.. Anyone attempted that?

[marcie]

They should recall them for the same problem i agree, perhaps if we point them to this forum they could do something about it. Acer if you read this please give us a response. Ps, everyone post pictures of your problem.