Windows Tablets

[fatpan]

Hello I had this Acer Iconia W510 for a few months no problem then all of a sudden it wont charge anymore. I checked the battery icon on the sys tray and it says no battery detected. I'm pretty sure there's a battery in there :-) Any ideas to resolve this? I uninstalled the two battery drivers/reinstalled, then full factory reset, checked out the BIOS, nothing there is helpful but I did a reset to defaults and no luck with any of it. I also tried another charging adapter.

I really hope this isn't a hardware issue because I can't find my receipt...

[Sharanji]

hi..

You may check your tablet BIOS version and if it is not updated to version 2.0, you may update it.

Here's the weblink : BIOS version 2.0

Let us know if you need further assistance with this issues. We will be happy to help.

[fatpan]

Although it did need a BIOS update it unfortunatly did not resolve the problem. The Acer sill does not see a battery. Please advise

[padgett]

Most likely you either had a wiring failure or a battery failure. Does the charger get hot ?

[fatpan]

It does not get hot. I don't mind opening it up and check the wiring but I don't see any guides out there to take this thing apart and I dont want to completly break this just to take a look

[padgett]

If it is still under warrenty (contact Acer) then you would be better off sending it in. Once you open the case (and is non trivial) the warrenty is void.

[jerkojerrz]

I have the same problem. After making the update of bios my tbalet does not recognaze the battery. Any help?