windows 8.1 mail live tile doesn't update

DavidBatista
DavidBatista Member Posts: 3 New User

hey

I just bought a laptop that came with windows 8.1. Today the mail live tile stopped updating, and keeps showing that I have 2 unread mails even though I don't. I open the app and all the mails are read, the I close it and the live tile still shows "2".

my internet is on and the live tile is set as dynamic.

How can I solve this?

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    If you right click on the tile, do you have the option to Turn live tile on?

  • DavidBatista
    DavidBatista Member Posts: 3 New User

    No, I have the option to turn it off

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    I suggest you uninstall the mail application, then reload it again to see if that will resolve your issue. If that doesn't resolve it, you could try doing a Refresh of Windows. This will reset your settings, but keep your data and should resolve your issue if uninstalling and reinstalling doesn't fix it.