I bought a used aspire switch 10 and I'm trying to factory restore it

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Sbubb1991
Sbubb1991 Member Posts: 2 New User

it says it needs repair and i do not have access to the admin account and the previous owner doesnt know the password anymore what do i do?

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  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    try to press Alt+F10 at boot if it's not working, enter BIOS at boot pressin F2 key and check if D2D support is enabled.

    I'm not an Acer employee.
  • Sbubb1991
    Sbubb1991 Member Posts: 2 New User
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    D2D Recovery is enabled whats next ?

    Error code 0xc0000225 comes up

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    when after pressing Alt+F10, the error comes up?

    I'm not an Acer employee.