I can't start my acer laptop!

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Misery
Misery Member Posts: 1 New User

I have had my acer for about 4 years.. It was fine until the past year. The other day I found my charger and started it up, it ran pretty normally. Other than the fact that the screen is like copyinng itself every few seconds, like the image up is halved a couple times. (It's very hard to explain, for that I'm sorry) The next day I downloaded Norton for a month trial to try to fix some things in my hard drive.... But, now, when I turn it on, it goes to this page about Windows not starting, its missing the winload.exe file. I do not have a Windows Disk to fix it, it does not go any farther than that. I can press F2 for setup, but nothing can really happen. F12 also does nothing really. On the WIndows not starting page, ESC (EXIT) does not work, on the next page, the option is Windows 7, which brings it back to the 1st page. I could press TAB on Windows 7, bringing me down to Windows Diagnosis Repair I believe. Going to that makes me screen black, for hours, doing nothing. I am currently using my friends computer.. Any responses will be helpful please!!! Thanks, Misery<3

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    Misery,

     

    Would you please provide the model you are having issues with so we can try to help narrow down solutions for you? Smiley Happy

     

    Here is an article that might help resolve the issue, in the meantime.