cannot compose or reply to email using Windows 10 and Yahoo

tashaswahn
tashaswahn Member Posts: 4 New User

cannot compose or reply to email using Windows 10 and Yahoo

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Are you using the Yahoo mail app, or are you just going to a browser and typing http://www.yahoo.com? 

  • tashaswahn
    tashaswahn Member Posts: 4 New User

    i AM GOING TO FIREFOX AND THEN TO WWW.YAHOO.COM, THEN TO MAIL

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Can you try a different web browser to see if that makes a difference? Also, can you try downloading the Yahoo mail app to see if it performs better?

  • tashaswahn
    tashaswahn Member Posts: 4 New User

    I have tried different web browers.  My Yahoo app does work.

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    You could try resetting the browser default settings to see if that helps. I am not sure why the web page would prevent you from composing or replying. My suggestions would be to either use the mail app, or reset the device to see if that fixes it. Have you tried contacting Yahoo, to see if they have any recommendations? Seems like something specific to their mail site.

  • tashaswahn
    tashaswahn Member Posts: 4 New User

    How do I reset internet browser? Do you have a phone number for Yahoo?  I was given one from the store I purchased laptop from and it was a hoax.