Windows 10 free upgrade will not load in my aspire V17 791, have the latest drivers i think.

islandsnow
islandsnow Member Posts: 6 New User

Getting this error constantly,  tried physical ethernet connection, and wireless connection, they both look like they're downloading the upgrade, then when it's supposed to reboot into the windows 10 install, it never does, it just goes back to my old win 8.1 and i see it errored out, with this.  WindowsUpdate_80240054   which says i need updates, but i dont' see any new updates on acers website, nor is there any new windows updates to d/l.   So i'm at a loss, anyone else have trouble with windows 10?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    islandsnow,

     

    Here is a Microsoft article that talks about that error, see if that gets it working, it sounds like it's a Windows Update issue.

  • islandsnow
    islandsnow Member Posts: 6 New User
    Thanks Justin,

    I did find the solution in that series of emails but it definitely was a windows problem. what I had to do to get it to work was actually disable my HD by unplugging it and then did another clean install in which it used my ssd as the main drive and installed fine. if anyone else has this problem you can post here and I can tell you what I did. but basically just powered down, unhooked HD then loaded windows 10 then powered down and re plugged in the hard drive and everything was good.