Windows 10 Crashes on Acer Aspire Switch 10

Kaorun
Kaorun Member Posts: 3 New User

i recently got my mother a Acer Aspire Switch 10. When i installed Windows 10, it worked okay with some issues. When the computer started to crash, I tried to fix it by wiping the SSD and doing a clean install of Windows 10, but to no avail. The issues that I came across are, in order, the system would crash, the keyboard and touchscreen didn't work, and now it's stuck in a boot loop. I also wiped all the SSD's partioning. I need help, I would like to get my mother's computer working stat!

 

Should I install Windows 8.1, activate it, then re-update? Or should I give up and take the computer as a loss?

 

The Keyboard issue, is it a hardware or software issue?

 

Touchscreen isn't responding.

 

 

I NEED HELP NOW! PLEASE!

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Kaorun,

     

    I would put Windows 8.1 back on it, then upgrade again.

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Sign in auto shop: Repairs: $25/hr If you worked on it first: $100/hr.