Trouble installing Win10 on Acer Iconia

Cottonr
Cottonr Member Posts: 1 New User

I have an Acer Iconia 16gb windows 8 tablet and have now tried twice to install windows 10.

Each time I have to connect a flash drive for the recovery files (over 2gb) as the tablet doesn't have enough space for the installation and recovery even though it has nothing but windows 8.1 on it.

The first time it came back with this error: 0x80004005 - 0x2000C The installation failed in the SAFE_OS phase with an error during APPLY_IMAGE operation. 

After some research it seems as though it doesn't like the usb drive being connected during the installation of win 10.

So, second time I tried it and watched for when it has backed up the files and is installing win 10 and then removed the usb drive. Failed again and then I was asked to re-insert the drive for the backup files.

now spent most of the day trying and think I ought to seek some help (or just use my iPad which doesn't have these types of issues!)

 

Help?

Answers