Iconia W511P mobile connection disappeared

Nikomakhos
Nikomakhos Member Posts: 19 Troubleshooter
edited March 2023 in 2017 Archives

What could be the reason, that mobile connection don't work any more? In the settings there is a message that mobile connection is disabled. I have tried the SIM card in an old mobile phone, and it worked OK. The mobile connection worked also in Win 10 Pro, but suddenly it disappeared.

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Is Device Manager showing any errors or information about drivers that did not load ?

  • Nikomakhos
    Nikomakhos Member Posts: 19 Troubleshooter

    Thanks padgett

     

    There seems to be Network adapters HUAWEI MOBILE, in Properties there's no error, but in Driver the driver is not to be updated (it's grey).

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    OK well driver is there so hardware is being detected. Sorry I do not have a Windows box with a SIM card so cannot help further.

  • Nikomakhos
    Nikomakhos Member Posts: 19 Troubleshooter

    Thank you anyway padgett

     

    I think you tried the best. It seems that I must say goodbye to my Iconia and get a new computer for that purpose.