Hi, changing registration details to new profile when already registered with Acer

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Lesley-Ann
Lesley-Ann Member Posts: 1 New User

Hi,

I have lost all profile details when I registered my Acer laptop. I am trying to add it to my current profile. Every time I go thru the registration process, Acer displays s/n is already registed
How can I retrieve those details and re-register the laptop under my current profile.

Acer support has not helped.

 

Thank you

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    Lesley-Ann,

     

    Are you referring to registration problems using the account.acer.com website? If so, could you PM (private message) me the email address that was used for the Acer ID that you have problems with and I will submit to get it fixed for you.