Help with activating programmes - windows 10???

kenryck
kenryck Member Posts: 1 New User

Hi - both my daughters (10 and 11) were bought an acer laptop for Xmas by grandparent. I'm now wanting to activate the windows 10 and various programmes for word processing, spreadsheets etc. I am being asked for an email associated with the product ??? I have no idea what this is? There are no instructions that mention this???? Can anyone help?? Thanks

Answers

  • billsey
    billsey ACE Posts: 31,700 Trailblazer

    They need a valid Microsoft account to set it up. If you don't have one you can create it easily enough since there is no charge associated with it. Be aware that you can only actiave a limited number of licenses with a single account. I usually create a outlook.com account for each computer and use that for all activations on that system.

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