Aspire S7-392 Bluetooth Issue windows 10 update

Options
cjsims
cjsims Member Posts: 1 New User

Hi All,

 

I have been having a problem with my aspire s7-392 notebook. I recently upgraded to windows 10. The laptop now will constantly scan for bluetooth devices but can not connect to any of them. All devices show up as unknown devices and are not capable of pairing when the "pair" button is pressed.

 

I upgraded the intel bluetooth driver from the Acer support website and uninstalled the old driver that was from windows 8.0/8.1. I also upgraded the intel proset wireless LAN driver. (BTW, this seems like a joke, almost none of the drivers for the s7-392 automatically upgraded when switching over to windows 10 from 8.1...what kind of "guided support for the installation process is that? Even the Acer Care Center bloatware program couldn't detect the need to upload all the drivers over to windows 10 that are listed on the support center download page!)

 

Is there anything else I should be doing here?

 

Thanks