Acer E5-572G No sound after windows 10 upgrade

arthos
arthos Member Posts: 2 New User
in 2015 Archives

Just got a brand New Acer E5-572G. Nice laptop so far. Except ive run into a problem. After upgrading to Windows 10 my onboard speakers no longer play any sound. The speaker icon shows that everything is at full volume and even doing a test sound shows that sound is "playing" just not actually making any noise. Ive attempted to uninstall and reinstall the device but havent had any luck. The headphone jack does still work however. Any help?

Answers

  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    I saw this on one machine and had to go in an reselect the internal speakers as my default sound device.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • arthos
    arthos Member Posts: 2 New User

    First thing ive tryed, sadly this didnt fix it at all. I tryed disabling it and enabling, uninstalling the "drivers" and reinstalling, updating the drivers, and fooling around with the sound settings themselves. Nothing.

  • patriciajanuary
    patriciajanuary Member Posts: 1 New User

    Click Start, enter Device Manager
    Open Sound, video, and game controllers

    Select Driver and click Update Driver

     

    If not working

    Running the Audio Troubleshooter

     - Make sure your device has the trouble shooter

     - In case that you don’t have it, you can download it here

     - Next, just sit back and see how the troubleshooter fixes your issue.

    Running the Audio Troubleshooter
    More Sound Problems on Windows 10 here

    It's working in my case

  • Jasprit
    Jasprit Member Posts: 1 New User

    The below solution is working for me,

     

    go to Device Manager and update your Audio drivers, that's it problem solved.

     

    Step by step information of sound not working.

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