Re: Hi.

hfowle · Maio

Hi there

new to the forum have an acer inspire ultrabook

use for work and home .. work it travels the world with me

thanks

H

[removed tech question which has been posted in proper board]

Phil-3 · Maio

Hello hfowle and welcome to the Acer Support Forums!

We are very happy you decided to join our community. I'm sure our knowledgeable members will be able to assist with your questions.

I see that you have already found a board and posted your tech issue.

Phil-3
Community Moderator

Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.

Sharanji · Maio

hi,

If your computer purchase date is less that one year, you may contact Acer support in your region and update the purchase date and warranty infromation. You may reset the Google Chrome browser and check if the issue is resolved.

Open Google Chrome then click on the "Customize and Control Google Chrome" button.

Go to Settings > "Show Advanced Settings".

Scroll to the "Reset Browser Settings" section.

You may also use the below mentioned steps to reset gogle Chrome:

Close all running instances of Google Chrome.

Go to User > Username > Appdata> Local > Google > Chrome > User Data.

Show hidden folder /files: Tools > Folder Options > View > Check "Show Hidden files, folders and drives".

Look for a folder named as "Default".

Rename it (in our example "Default reset") and open Google Chrome.

As you will notice, Google Chrome has been restored to its default settings.

Now you can safely delete the "renamed folder".

If you have a unit from US or Canada, you may also live chat with an Acer technician at : Acer live chat

If you have purchased the computer in any other country, you may contact Acer support here : Acer Global Support

Note: While I am an Acer employee or contracted employee, my contributions to Acer Community are my own and not representative of Acer or its views.

Phil-3 · Maio

Since this is the Welcome section, I am closing this discussion which has moved into tech advice.

Comments and advice can be posted to the member's question in the proper board which is located here.

Thank you.

Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.

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