my acer Mini desktop is running slow I start up I get message "failed to connect to windows service

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hotair
hotair Member Posts: 1 New User

my AX2370-EB30P gets the above message.  Iwould like to formate it but didn't get a windows disk with it?  Tried the help line but since my machine is 3 years old ACER forwarded my call to second party help line(won't buy a ACER EVER AGAIN!!) who told me he could help for $200 for first year of matience.  Can any one tell me if i can get a a windows disk.  I made back up disks when i first got machine???

 

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