i bought acer computer and when i tried to open it,the container like icon (system unit) did not lit

jhoejhoe
jhoejhoe Member Posts: 1 New User
edited March 2023 in 2014 Archives

hi, i bought acer computer and when i tried to open it,the container like icon (system unit) did not lit. now even my keyboard and mouse wont work. Please let me know some advice to fix these problems. Thank you.

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    If you are unable to get it to power on at all, I recommend contacting Acer technical support. If you just purchased the system, you can check with the retailer you bought it from, to see what assistance they can offer.

  • Spartan1
    Spartan1 Member Posts: 36

    Tinkerer

    Is this a new computer, or something you bought secondhand?

    When you say "...tried to open it" do you mean physically get inside the unit, i.e. take the cover/back off?