Veriton M2120G BSOD "Thread Stuck In Device Driver" during game play.

With all these Windows 10 updates and such over these past couple months, I can't figure out the source of this issue. Any time I play any game on my computer, my CPU turns into a time bomb that eventually crashes to a blue screen of death. I've updated my card to no avail, tried updating my bios only to find confusing instructions by Acer's pdf. I need serious help if this causes crashes on games 3-5 years old that should be in the realm of this computer's abilities.

-----------------
System Information
------------------
Machine Id: {06F83176-5AAC-4544-BD62-A453F7FA4A5C}
Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release.160915-0644)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Veriton M2120G
BIOS: P21-A1
Processor: AMD A8-7600 Radeon R7, 10 Compute Cores 4C+6G (4 CPUs), ~3.1GHz
Memory: 8192MB RAM
Available OS Memory: 7106MB RAM
Page File: 5340MB used, 8933MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.14393.0000 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon(TM) R7 Graphics
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x1313)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_1313&SUBSYS_089E1025&REV_00
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 4545 MB
Dedicated Memory: 992 MB
Shared Memory: 3553 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Acer H236HL
Monitor Model: Acer H236HL
Monitor Id: ACR0318
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15

Accepted answers

All comments

IronFly

download this tool, whocrashed:
http://www.resplendence.com/download/whocrashedSetup.exe

before running it, browse to C:\windows\minidump
delete all files apart the first 2-3 files (newest)
then install whocrashed and run it
click on Analyze
report here the result.

jacobm

On Sat 10/1/2016 3:21:37 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\093016-30265-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x22D0F)
Bugcheck code: 0x100000EA (0xFFFFDE02AF85C080, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Sat 10/1/2016 3:21:37 AM GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x4DD20)
Bugcheck code: 0xEA (0xFFFFDE02AF85C080, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER
file path: C:\WINDOWS\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. THREAD_STUCK_IN_DEVICE_DRIVER

On Sun 9/25/2016 6:45:52 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\092516-20515-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x22E0F)
Bugcheck code: 0x100000EA (0xFFFFB80BEA9FF800, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Sun 9/25/2016 6:39:03 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\092516-18468-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x22E0F)
Bugcheck code: 0x100000EA (0xFFFFA80FAC6EB800, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

4 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)

IronFly

Ok, the culript seems the ATI/AMD graphic drivers check if there is a new version on Acer support website or look at ATI/AMD website.

jacobm

I keep trying to do a clean uninstall of my current driver to do so, but Windows 10 keeps reinstalling it when I restart the computer.

IronFly

Disable windows drivers update:

http://www.tenforums.com/tutorials/48277-driver-updates-windows-update-enable-disable-windows-10-a.html

jacobm

After a few days of trial and error, I still have the same issue. I am going to try to find an older version of the driver. It didn't start happening until August/September of this year.

Quick Links

Top Members

Weekly

Puraw 255

Jack22 110

StevenGen 60

Amni 44

RenanVilela 25

Swift Series Intel^® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™