VERITON N2620G Windows 8.1 upgrade failure

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mrdarwin
mrdarwin Member Posts: 5 New User
edited March 2023 in 2014 Archives

I foolishly deployed the W8 to W8.1 upgrade (within windows STORE). Appeared OK until the reboot. 1 POST beep, and just the ACER LOGO screen, nothing else.  ESC displays the BIOS option, but DEL and F12 only displays "entering setup.." or "Please wait". I have tried unplugging the clock battery, setting the 'CLR CMOS 1' jumper.  Still can't get into the BIOS.  Any sugesstions?

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
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    disconnect HDD and DVD then try to enter BIOS again.

    I'm not an Acer employee.

Answers

  • mrdarwin
    mrdarwin Member Posts: 5 New User
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    Anyone know how to get into BIOS SETUP?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    F2 or DEL at boot

    I'm not an Acer employee.
  • mrdarwin
    mrdarwin Member Posts: 5 New User
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    This ACER uses ESC at boot to get these 2 options:

     

    <DEL> enter BIOS settings

    <F12> BOOT MENU

     

    This is the problem:  <DEL> or <F12> do nothing, other than 'Please wait...'

     

    I have unplugged the clock battery and set the CLR CMOS jumper, expecting to reset BIOS to factory setting, but no progress.

     

    If I could get to the BOOT MENU, then I have other choices.

     

    Bottom line, if W8 works fine, do not be tempted by the Microsoft 'STORE W8.1 update.

  • mrdarwin
    mrdarwin Member Posts: 5 New User
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    Still stuck. no BIOS response. ?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    Options

    disconnect HDD and DVD then try to enter BIOS again.

    I'm not an Acer employee.
  • mrdarwin
    mrdarwin Member Posts: 5 New User
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    Disconnecting the HDD enabled the BIOS, which led me to the recoverybpath.  Thanks for sticking with me and for the good advise.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    You welcome. Smiley Happy

    I'm not an Acer employee.