It turns on, but that's it

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MissHarper
MissHarper Member Posts: 1 New User
edited March 2023 in 2014 Archives
My computer is a Acer Aspire v5, with windows 8. It will only light up a black screen where I can move my mouse across without lags, but this is how far it comes, the Acer logo appeard the first time I turned it on but after I shut it down with the on/off button it just shows me the black screen with the possibility to move the mouse.

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  • Spartan1
    Spartan1 Member Posts: 36

    Tinkerer

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    So when you turn this laptop on now, you get no Acer logo or BIOS screen?  Absolutely nothing...?

     

    If that's right, then try disconnecting the mains adaptor power lead which plugs into the laptop.  Remove the battery from the laptop, then hold down the laptop's on/off switch for 10 seconds, then release it.  Leave the battery out for the moment, but now plug the mains adaptor power lead back into the laptop.  Switch on, and see what happens.

     

    If it works, then switch off, remove power lead from laptop, replace battery in laptop, connect power and restart.