Ok, now that I have your attention....I really have the above mentioned ACER Aspire X1430G desktop with a virus but no shots administered. I purchased some e Recovery CD's and when I run them on the computer it gets stuck at the same spot each time. 13/30 installing office 2010. When I use the entry CTRL F10 at start up it gets stuck at a very similar point. 11/31 installing office 2010. I have allowed the computer to sit at this stage for over an hour and then would just ALT/CTRL/DEL to get out of that stage and try again or turn off the computer.
What can I try next?
Thanks in advance for your help and suggestions.
Ed / AKA goto17033