After installing a new McAfee, my PC refuse to re-start! (I'm with windows 8)

Options
Leboblond
Leboblond Member Posts: 2 New User

After I installed McAfee, I clicked on the button Re Start but my P.C. refuse to re-start instead he keeps asking me to restart and over and over. I tryed to shut down and start but it keeps giving me the same mesage (See picture enclosed) What do I have to do (beside re-initialed the hard drive)?

Even if I clic restart or shut down it is always getting me back on the same screen message (The picture on top)

 

Thanks for your help

 

NormandEcran.jpg

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
    Options

    Leboblond,

     

    What model computer are you having a problem with?

     

    You can try the second option (that has the tools icon) and see if there is a way to refresh, perform some sort of start up repair, or get into safe mode to perform a system restore to before you installed McAfee and the issue presented itself.