v5 572 Charger port broken

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richardhall1
richardhall1 Member Posts: 1 New User

Hi All,

 

UK owner here.

 

I've had my V5-572 for a couple of months now, but this morning when I went to plug my laptop into charge, I noticed that the connection was physically very loose, it used to 'click' in but now it can easily just fall out. Also, I have to wiggle the charger around to get a good electrical connection and get the thing charging. By eye, it looks like it's the thin metal pin on the laptop inside the charging port that is off-centre and could be almost snapped off.

 

Obviously this is not ideal, does anyone know if this is covered in my warrenty and if so, how long does the repair process take?

 

Thanks a lot.

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