v5-571p touch screen stopped working

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bobg1812
bobg1812 Member Posts: 1 New User

it says no pen and touch info for monitor availible device manager says generic pnp monitor this occurred after win 8.1 update any help would be appreciated

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  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    bobg1812,

     

    If you have not already, please go to our support site and download the necessary drivers to resolve this issue. Another option would be to perform a system restore to before Windows 8, uninstall the touch drivers, upgrade to 8.1 and see if it fixes the issue.

  • captinkenz
    captinkenz Member Posts: 4 New User
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    there are no drivers that have anything to do with touchscreen drivers....