mousepad stopped working properly VN7-591G

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estani
estani Member Posts: 1 New User

After last windows 10 update the mousepad stopped working properly. The update had issues apparently (March 2016 (KB890830) – error 0x80070643).

I still can click, but I cannot move the pointer mouse. An external connected mouse works fine.

 

I see in the device manager two HID-Conform mouse entries that look the same to me and I can't recall if I had two before.

 

Before this update everything was working ok, although since I bought it and until some months ago, the mouse pad tended to freeze after working for many ours and many sleep cycles.

 

I'll try to fix the windows issue myself, if anyone had the same problem, please share...