how fix win 10 update stop code error

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frechettem
frechettem Member Posts: 1 New User

I have an Acer Aspire V5-122P.  A couple of years old.  Went from Windows 8.1 to Windows 10 fairly smoothly.  Now, it ried to update to the Anniversary Win 10 but it has issues.  Can't play my puzzle game.  Drops after several minutes and restarts itself.  When I go to the left bottom Windows icon the screen is condensed and almost unable to be used.  This morning I opened without the use of the touch pad or the computer keyboard.  Then it froze and I hard rebooted it and the keyboard and touchpad worked.  I see one post that says Acer Support needs to find a solution for this.  Are there any other answers?