acer v 17 nitro does not run on battery

wotaewer
wotaewer Member Posts: 1 New User
edited March 2023 in 2017 Archives

My brandnew Aspire VN7-793G does not work on battery. The battery shows at 100%, however as soon as I unplug the power, the notebook shuts down and cannot be turned back on.

 

I have tried the battery reset (with the pin on the back) without success.

 

I am running windows 10