VN7-591G don't pass Acer logo after BIOS update

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kosio
kosio Member Posts: 4 New User
edited March 2023 in 2017 Archives

Hi All,
I recently updated BIOS on my VN7-591G from version 1.13 to 1.15 and laptop no longer boot to operating system.
Flashing BIOS was 100% succes but after this, laptop reebot and stuck displaing "Acer beyond the limits" (without spinig wheel).
F2,F12 and Alt+F10 don't work, Ctr+Alt+Del is reseting system but again only acer logo is displayed. Power off and on do the same.


Any help with this?

(my version is with 2 SSD in Raid0 and 1T HDD)

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    Try a battery reset:

    https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset

     

    this happens when windows boot manager lock the SSD or BIOS; sometimes the only way to manage to enter BIOS again is to disconnect every SSD/HDD, then boot pressing F2.

    I'm not an Acer employee.
  • kosio
    kosio Member Posts: 4 New User
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    I've just tried battery reset but no success.
    I didn't disconect disks - I never disasembled this laptop.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    you can try one thing:

    with a windows 10 bootable media, you can try to enter the BIOS under advanced settings:

    https://www.tenforums.com/tutorials/5831-boot-uefi-firmware-settings-inside-windows-10-a.html

     

    to create a bootable USB windows 10 media:

    1) download a windows 10 iso using Microsof tool:
    http://go.microsoft.com/fwlink/?LinkId=691209
    select the proper windows 10 version (the same installed on your laptop) and choose to save it as iso file when prompted
    2) download Rufus:
    http://rufus.akeo.ie/?locale=en_US
    plug your USB flash drive, run Rufus then:
    select ISO image from the dropdown menu near "Create a bootable disk"
    click on the little icon on the right and browse to the windows 10 downloaded iso file
    as Partitions scheme select "GPT partition scheme for UEFI"
    as File system select "FAT32"
    click on Start
    wait until it finish, then uplug your USB flash drive

    I'm not an Acer employee.
  • kosio
    kosio Member Posts: 4 New User
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    I created bootable USB (one with Windows10 and second with Ubuntu) but system is not starting.
    I cannot select USB as boot device because F2 and F12 are not working.

    I conected USB-CDROM and tried boot from Windows 10 DVD and still no success.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    no other ideas apart taking off the SSD/HDD, sorry.

    I'm not an Acer employee.
  • kosio
    kosio Member Posts: 4 New User
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    I removed both disks - still the same.
    Atached another SSD HDD with WIN10 - system is not boting.

    I'm out of ideas, going to send laptop to Acer service.