VIDEO_SCHEDULER_INTERNAL_ERROR on Aspire V3-772g-9829

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Daboss916
Daboss916 Member Posts: 1 New User

Hello, I have an Aspire v3-772g-9829 and upgraded to windows 10 a month ago, I also updated my drivers on 8/20 when acer supported drivers were released. From day 1 of the windows 10 update I get constant

VIDEO_SCHEDULER_INTERNAL_ERROR blue screens of death!

 

The only fix i've seen is reducing my Integrated video cards memory to 256 or lower but I can't access that through the BIOS. I've done everything imaginable except a reformat and fresh install of windows. Is there any way I can manually change my integrated video memory or is there an option in the bios I'm just not seeing? Please help.

 

I also have another issue with my webcam not working from date of purchase with the case ID for your reference is: 2917816U. That i'd like to speak to someone about since I just got back in the states and my warranty expired but didn't feel comfortable sending it in for repairs while out of the US.

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    Daboss916,

     

    A web search of that error shows that it could be a driver issue. I understand that you downloaded and installed the drivers we have posted on our support site, try downloading the display driver for your NVIDIA GeForce GT 750M from NVidia directly and performing a clean install rather than an upgrade of the driver.

     

    As far as your webcam issue goes, what does it show under imaging devices in the device manager? If it shows anything, remove it and let Windows attempt to install drivers.