V5 552P-X617 system info reads only 1.45 GB ram. It should have 6GB. What's wrong?

My V5 552P-X617 is supposed to have 6GB of ram. It is showing only 1.45 GB of ram on the computer properties page and the system info page. I contacted customer support and since it is NOT under warrenty they transfered me to a secondary tech support company. The company charged me $200 and said that it was a software issue and that they could fix it. They did NOT fix it and did NOT give me my money back. On the task manager page it is showing to be using 75% of memory and 100% of Disk. Why is it not reading the 4GB of memory from the motherboard. If I remove the 2GB of installed memory the computer will not boot up. The V5 will work, Slowly, if I do not run the antivirus.

NotHappyV5

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joshuazh

They made it worse and didn't offer a refund? That sounds screwed up, sorry. Is there any way you can complain to the people in charge and get your money back?

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